When it comes to features, our Web Centrex shines.

User Features

  • Account-Authorization Codes
  • ANI/CLI Customizations
  • Anonymous Call Rejection
  • Authentication by Digest
  • Busy Lamp Field
  • Call Forwarding
    • Call Forwarding Always
    • Call Forwarding Busy
    • Call Forwarding No Answer
    • Call Forwarding Not Reachable
    • Find Me (multiple numbers)
    • Sync with Server
  • Call Logs (Inbound and Outbound)
  • Call Monitoring
    • Automatic Recording
    • Supervising Mode
    • Silent Monitoring
  • Call Notify
  • Call Pick Up
    • Call Pick Up Department
    • Call Pick Up Domain
    • Directed Call Pickup
  • Call Recording
  • Call Return
  • Call Park with Ringback
  • Call Status (Real-time in User Portal)
  • Call Transfer
    • Attended Transfer
    • Blind Transfer
    • Intercom Transfer
    • Transfer to Voicemail
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • CDRs
  • Charge or Billing Number
  • Client Call Control (API and User Portal)
  • Conferencing (Multi-Way Calling)
    • Convene Conference
    • Invite Attendees
    • Multiple Conference Rooms
    • Scheduled/Instant Conference
    • Web-based Setup
  • Device Auto Provisioning
  • Direct Inward Dialing
  • Directed Call Park
  • Dynamic Call Park
  • Directed Call Pickup
  • Diversion Inhibitor
  • Do Not Disturb
    • Sync with Server
  • Extension Dialing
  • External Calling Line ID Delivery
  • Hunt Groups
  • In-Call Service Activation
  • Instant Messaging (via XMPP or SIP SIMPLE)
  • Intercom
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Message Waiting Indicator
  • Music-On-Hold
    • System Default Music-on-Hold
    • Personalized Music-on-Hold
  • Phone Status
  • Presence
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Simultaneous Ring
  • Shared Call Appearance
  • Three-Way Call
  • Two-Stage Dialing
  • Video Telephony
  • Voicemail
    • Default Greetings
    • Customizable Greetings
    • Name Recording
    • Email Notification
    • Voicemail Forwarding
    • Forwarding to Email
    • User Portal (View, Save Delete)
    • Voice Messaging Group
    • Voice Messaging Call Back
  • Web User Portal
    • Contact List with Presence
    • Click to Call
    • Inbound Call Handling Rules
    • Screen Pops
    • Messaging

Group Features

  • ACD
  • Auto Attendants
    • Personal Auto Attendants
    • Scheduled Auto Attendant
    • Chained Auto Attendants
  • Barge In
  • Business Trunking
  • Call Intercept
  • Call Park
    • Directed
    • Dynamic
  • Calling Group ID Deliver
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Configurable Directories
  • Device Inventory
  • Department Support
  • Group Announcements
  • Group Custom Ringback
  • Group Instant Messaging
  • Hot Desking
  • Hoteling
  • Hunt Groups
  • Instant Group Call
  • Listen In
    • Office Manager Portal (Web portal)
      • Active Calls
      • Auto Attendant Designer
      • Call Records
      • Call Statistics
      • Conference Bridge Configuration
      • Device provisioning
      • Moves, Adds, Changes
      • Music on Hold Upload
      • Queue Management
      • Voicemail Management
    • Night Mode
    • Paging
    • Simultaneous Ring (Group)

    System Features

    • Brandable Portals
      • All User Levels
      • Configurable Permissions
      • Custom Domains
      • Secure
    • Custom Integrations
      • Salesforce Adapter
      • Virtual Office Control Panel
      • Hospitality and Resort Systems (PMS)
      • Click-to-Call from WordPress and other CMS
    • API
      • Access all System Functions
      • Call Control
      • Configurable OAuth Permissions
      • Even Subscriptions (webhook)
      • Mature and Well Documented
    • Fault Tolerant
      • Active-Active Architecture
      • Geo-distributed
      • Highly Scalable
      • Rolling and Hitless upgrades
    • Security and Fraud Detection
      • Auto Block Failed Registrations
      • Auto Block SIP Port Scanning
      • Auto Block Promiscuous SIP Devices
      • Velocity Filter for Bad Digits
    • Device Provisioning
      • Customized Directories
      • Domain and Device Overrides
      • MAC Management
      • Remotely Triggered Updates
      • Supports Major SIP Phones
      • Zero Touch Device Configuration
    • Regulatory Compliance
      • 911 Emergency Calling Solution
      • CALEA (lawful intercept)