Let us solve your communication problems
The Power of the Cloud; Delivered by Local Communication Experts
Remote Worker / Work from Home
Web & Video Conferencing
Video Conference is a requirement in today’s business environment. Connecting with employees working from home, providing virtual experiences to customers for sales and support, and conducting business from anywhere requires a new set of business tools. MiSWITCH provider expertise, setup and configuration, and end user training for the leading platforms on the market today. From small teams to room systems and Webinar solutions, our guidance will identify the right platform for you.
Custom IVR Routing and Self Service Options
Self-Services options can inform your callers and provide answers to frequently ask questions
Routing calls to Work From Home agents can be achieved with a smartphone or PC. Desk phones are now optional.
Maintain visibility into your business calls, text, and voicemails with powerful real time monitoring and reporting tools
Appointment Reminders & Notifications
vBroadcast Appointment Reminder Application
Improve your staffs effectiveness by eliminating the time consuming task of making appointment reminder calls or alerting staff within your organization. Put some time back in your employees day eliminating the nomials tasks and help them focus on revenue producing work. Reduce no-shows, late arrivals, and unprepared customers that can cost your business time and resources that lead to lost revenue and a poor customer experience.